In today’s digital-first environment, Canadian brands, agencies, and business owners are exploring smarter ways to connect with consumers. Two of the most effective strategies are User-Generated Content (UGC) and Influencer Marketing. While both capitalize on authentic voices, they serve different purposes and require distinct strategic approaches.
For Canadian audiences who consistently value transparency and authenticity over polished advertising, understanding when and how to deploy UGC versus influencer marketing is essential. In this guide, we explore the key differences, benefits, and challenges of each,and how to combine them for greater impact.
User-Generated Content, also known as consumer- or customer-generated content, includes digital material such as images, videos, reviews, or testimonials created by individuals outside the brand. Its hallmark is its raw, authentic feel, often captured on personal devices with minimal production.
UGC is typically owned and redistributed by the brand, providing marketers with flexible, long-term assets for social media, ads, email campaigns, and websites. This format resonates strongly with Canadian consumers who value honesty and relatability in brand messaging.
Canadian consumers are among the most skeptical of traditional advertising, which makes trust a key differentiator. UGC performs well because it highlights real experiences from real people, reinforcing credibility and building stronger loyalty. In fact, 70% of consumers trust peer content over professionally produced ads, and UGC is seen as 2.4x more authentic than brand-created content.
Beyond trust, UGC is cost-effective. Brands can repurpose organic content or work with UGC creators at competitive rates. In Canada, UGC videos typically range from $100 to $250 for 30 seconds, depending on the creator and usage rights. UGC ads are also known to reduce cost-per-click and improve engagement compared to traditional brand ads, especially on platforms like TikTok and Instagram.
UGC also enhances community engagement. Featuring real customer content fosters advocacy and inclusivity. Product pages with UGC see conversion rates increase by up to 161%. From an SEO standpoint, UGC increases time spent on site and adds keyword-rich content that improves search visibility.
Influencer marketing involves partnering with individuals who have built loyal online communities. These influencers promote products or services, combining content creation and distribution to boost brand visibility.
Unlike UGC, influencer content is typically posted on the influencer’s own platforms. It’s more curated and brand-aligned but still aims to feel personal and trustworthy. In Canada, influencers range from nano (1K–10K followers) to mega (1M+), each offering strategic advantages depending on campaign goals.
Nano and micro influencers drive engagement and niche reach, while macro and mega influencers offer scale. Regardless of tier, influencer marketing connects brands with highly engaged, pre-qualified audiences.
One major advantage is targeted reach. Influencers often have well-defined demographics and niche communities, making them ideal partners for tailored campaigns. Their credibility also drives powerful endorsements, often seen as modern-day word-of-mouth.
Influencers are content creators by trade, reducing creative lift for internal teams. Their output is polished, timely, and optimized for performance. Brands also report a strong return on investment,averaging $5.20 for every $1 spent.
While both strategies harness authenticity, they differ in execution and value. UGC emphasizes realness and content ownership, making it ideal for long-term brand assets. Influencer marketing delivers visibility and reach through established audiences.
Here’s how the two compare:
Use UGC when authenticity, cost-efficiency, and content reuse are priorities. It’s ideal for social proof, product pages, and feeding content into ad campaigns.
Use influencer marketing when your goal is awareness, audience growth, or campaign amplification. It’s particularly useful for product launches, entering new markets, and social storytelling.
More Canadian brands are embracing blended content strategies to maximize impact. Influencers generate buzz and reach, while UGC builds trust and provides content that can be repurposed across marketing channels. This combined approach strengthens storytelling and drives performance at every stage of the funnel. The result is a more authentic, scalable strategy that meets today’s consumer expectations.
For example, Aritzia has successfully used both influencer marketing and UGC to drive brand growth. Influencers generate buzz around new collections and limited drops, while customer photos and videos are frequently repurposed across the brand’s website and social media to showcase real-world styling. Other Canadian brands like Mejuri and Lululemon have also embraced this dual approach, combining influencer reach with community-generated content to build trust, increase engagement, and improve conversion performance across campaigns.
UGC and influencer marketing each offer distinct advantages, but their combined power delivers the most impact. Canadian consumers expect realness, and the best marketing strategies meet that demand through both creator-led and community-driven content.
At Embold, we help Canadian brands scale their influencer marketing programs with ease. From sourcing the right creators to managing content rights and compliance, our team and platform make it simple.
Looking to build a strategy that balances authenticity with performance? Get in touch with Embold today.
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